If you’re considering having the duct system in your home or business cleaned and serviced for the first time, you might not be sure how to find the best duct cleaning professionals for the job. With the number of companies offering duct cleaning in Melbourne it can be hard to differentiate between a company that can actually fulfil their service offerings and a company that just has a really good sales pitch.

Ultimately, the best duct cleaning professional for you will depend on your needs and budget. This article will go over some tips and specific things to look out for when it comes to finding reliable duct cleaning professionals in Melbourne. 

 Ask Friends and Family

While it’s unlikely that a friend or family member is going to be able to recite a list of duct cleaning companies off the top of their head, they might work for a business that uses one regularly. The first step to finding a reliable company that offers duct cleaning in Melbourne is therefore to ask your friends and family.

Depending on the type of industry they work in, or if they run a business themselves, your trusted friend or family member may be able to recommend the company who cleans the duct system in their workplace. They’ll also be able to give you the inside scoop on how long their workplace has been using the company’s services and the quality of the work completed.

Search Online

While this may seem like the obvious go-to move when trying to find the best duct cleaning service, what is less obvious is how you should search for these kinds of businesses. While simply searching the words “duct cleaning Melbourne” will reveal a vast number of businesses offering this service in your area, this does nothing to tell you the quality of their services. A pro tip is to look at a spectrum of reviews on third-party review sites. However, don’t simply pay attention to the shiny 5-star reviews or the lowest ratings. Try to look for businesses who respond to all reviews regardless of the rating given by the customer, and pay particular attention to how the businesses respond, especially to negative feedback. 

If the company responds to scathing reviews with genuine concern and actually attempts to rectify the situation or offer the customer a refund, you can rest easy knowing that particular duct cleaning business cares about their customers.

Get Quotes from Different Companies

It’s an unfortunate fact that not all service and trade businesses treat customers equally. You’ve likely heard horror stories of tradies offering dodgy quotes or not being able to deliver on work promised. Choosing the wrong duct cleaning professional could not only leave you out of pocket, but could also put your already worn out ducts into an even greater state of disrepair. 

That’s why, before you pull the trigger and commit to contracting any specific company, you should first get quotes from multiple vendors. Luckily, most businesses offering duct cleaning in Melbourne offer free quotes. This step will also ensure you can weed out any companies that quote outlandish figures early on. There should be little variance between the quotes themselves, especially if it’s a small job.